The Official 66Lottery Live Dealer Policy

This Dealer Policy outlines the strict professional standards that all live casino dealers at 66Lottery must adhere to. We publish this policy to demonstrate our unwavering commitment to game integrity, fairness, and providing a trustworthy live gaming experience for all our players.

Introduction to Our Professional Dealer Standards

At 66Lottery, we believe that the live dealer is the heart of the live casino experience. They are not just operators of the game; they are ambassadors of our brand’s commitment to professionalism and trust. This document outlines the standards we uphold.

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Our Commitment to Uncompromising Integrity and Fairness

The foundation of our live casino is built on trust. To earn and maintain that trust, we have established a Dealer Policy that prioritizes integrity above all else. Every action our dealers take is governed by this principle.

The Purpose of Our Official Dealer Policy

This official Dealer Policy serves several key purposes. It acts as a strict code of conduct for our staff and a transparent promise to you, our players. It ensures consistency, professionalism, and fairness across all our live tables, 24/7.

Our Zero-Tolerance Stance on Fraud and Collusion

We have a zero-tolerance policy regarding any form of fraud or collusion. Any dealer found to be involved in activities that compromise game integrity will face immediate termination and potential legal action. Our Dealer Policy is absolute in this regard.

Professional Conduct and Appearance Standards

We believe a world-class gaming experience starts with a professional atmosphere. Our dealers are required to meet high standards of conduct and appearance at all times.

Requirements for Professional Attire and Grooming

All dealers must adhere to a strict dress code. Their attire is always professional, clean, and uniform, reflecting the high standards of the 66Lottery brand. Personal grooming must be impeccable to maintain a sophisticated casino environment.

Standards for Communication and Player Interaction

Our dealers are trained to communicate clearly, politely, and professionally. They are forbidden from using inappropriate language or engaging in personal conversations that could distract from the game. All interactions are focused on providing a pleasant and efficient gaming experience.

Game Integrity and Fair Play Procedures

The core of our Dealer Policy is the set of strict procedures designed to guarantee fair play in every single game round.

Strict Protocols for Shuffling and Card Handling

In card games like Baccarat and Blackjack, dealers must follow precise shuffling and dealing protocols. These procedures are designed to ensure complete randomness and prevent any possibility of card manipulation. The process is always visible to players.

Procedures for Operating Roulette Wheels and Dice

For games like Roulette and Sic Bo, dealers are trained to operate the equipment correctly. This includes spinning the wheel and ball with appropriate force and direction. The shaking of dice in Sic Bo is also performed according to strict standards to ensure a random outcome.

Ensuring All Bets Are Placed and Closed Correctly

Our dealers are responsible for clearly announcing the start and end of the betting period for each round. No bets are accepted after “No More Bets” is called. This rule from our Dealer Policy is strictly enforced to ensure fairness for all players involved in the game.

Dealer Training and Continuous Development Program

A professional dealer is not born; they are made. At 66Lottery, we invest heavily in the training and continuous development of our live casino staff.

The Rigorous Initial Training and Certification Process

Before joining a live table, every candidate must undergo a rigorous training program. This program covers game rules, dealing procedures, professional conduct, and our specific Dealer Policy. Only those who pass the final certification are allowed to host games.

Ongoing Performance Reviews and Skill Enhancement

Our commitment to quality doesn’t stop after the initial training. Dealer performance is reviewed regularly by pit bosses and quality assurance teams. We also provide ongoing training to enhance their skills and keep them updated on new games and procedures.

Player Interaction and Dispute Resolution

How our dealers interact with players and handle difficult situations is a key part of our service quality.

Maintaining a Positive and Professional Atmosphere

Dealers are trained to maintain a positive and welcoming atmosphere at the table. They greet players and manage the game flow with a professional demeanor. This ensures that the 66Lottery live casino is an enjoyable place to play.

Procedures for Handling Game Errors or Player Disputes

In the rare event of a game error or a player dispute, our dealers are trained to follow a clear protocol. They must immediately notify the pit boss, who will then investigate the issue by reviewing video footage. Our goal is always to resolve disputes fairly and transparently.

Security and Surveillance Protocols

To uphold our Dealer Policy and ensure game integrity, our live studios are monitored by state-of-the-art security systems.

24/7 Monitoring by Pit Bosses and Security Teams

Every table and every dealer is monitored 24/7 by a team of experienced pit bosses and security personnel. They watch for any irregularities in game procedures or dealer behavior. This constant surveillance is a key part of our commitment to fair play.

Regular Audits by Independent Third Parties

In addition to our internal monitoring, our games and procedures may be subject to regular audits by independent third-party organizations. These audits verify that we are complying with industry standards and our own Dealer Policy, providing an extra layer of assurance for our players.

FAQs – Frequently Asked Questions About Our Dealer Policy

Here are some common questions about our Dealer Policy.

• How are the dealers trained? All dealers go through a rigorous training program covering game rules, professional conduct, and fair play procedures before they can host a table at 66Lottery.
• Are the games really live? Yes. All our live casino games are streamed in real-time from professional studios. You can interact with the dealers and see the action unfold live.
• How are errors handled by the dealer? If a dealer makes an error, they must immediately call a pit boss. The game round is paused, the incident is reviewed, and a fair resolution is made according to our official game rules.

Conclusion

This Dealer Policy reflects our deep commitment to providing a live casino experience that is second to none in professionalism, integrity, and fairness. We enforce strict procedures, employ highly trained staff, and utilize constant surveillance to guarantee game integrity. We invite you to experience the difference at 66Lottery, where you can play with confidence in a world-class environment.